RBS4 1-Year Warranty
Any orders placed outside of OptimalBodyFitness.com (or a subdomain such as rbs4.optimalbodyfitness.com) will not be protected by our warranty (if you’ve placed an order on Amazon, eBay, or any other website – we will not respect the warranty).
OptimalBody Fitness offers a 1-year limited manufacturer warranty on the entire catalog. OptimalBody Fitness products purchased from unauthorized distributors or resellers are not covered by the 1-year warranty. This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear, and tear, etc. caused by the owner are not covered under this warranty.
Contact our customer service in order to process a return request.
Important Note: For purchases made on Amazon.com, eBay, or any other online marketplaces, the warranty mentioned above will not qualify. Only products sold specifically by Official OptimalBody Fitness online stores are covered by these warranties. OptimalBody Fitness products sold by any other seller(s) on these platforms will not qualify.
OptimalBody Fitness 30-Day Money-Back Guarantee
All products purchased directly from OptimalBody Fitness are covered by our 30-day money-back guarantee. Contact our customer service for more information at info@optimalbodyfitness.com
30 days start on the day tracking number indicates you received the package.
How to submit a warranty:
You must Ship or Mail back your original products with the Warranty Claims Form. To obtain the Warranty Claims Form, contact our customer support at info@optimalbodyfitness.com or through the chat.
Return the package to:
Our return warehouse is located at:
Please notice, we’ll not accept any returns without contacting our customer service first.
Once the product is received by OptimalBody Fitness, the product will be inspected (within 7-10 business days of receipt on average) to determine if it is covered under the limited warranty. If the product is determined to be covered under the warranty, OptimalBody Fitness, under its judgment and discretion, will repair, replace, or recondition the product. OptimalBody Fitness will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product.
DISCLAIMER: All products returned to OptimalBody Fitness will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to OptimalBody Fitness’ legal department for further actions. These counterfeit items will not be returned once in the possession of OptimalBody Fitness.
Warranty Disclaimers
Except for the express warranties provided herein, OptimalBody Fitness makes no express or implied warranties of any kind whatsoever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition, OptimalBody Fitness will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.
OptimalBody Fitness reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit OptimalBody Fitness product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.
Defects caused by any other accident, including failure of installation, carelessness by the user, or defects caused by the owner’s usage, cannot be applied for the above warranties. For products that come as a package, only the defective item from the package will be remedied. This remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.
OptimalBody Fitness reserves the right to replace, repair, rebuild, and recondition products at OptimalBody Fitness’ sole option. If the product under warranty becomes inactive or no longer in production, OptimalBody Fitness reserves the right to replace the inactive product with a similar or better product in accordance with OptimalBody Fitness’ judgment and discretion.
Excluding the express warranty provided, OptimalBody Fitness, in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any OptimalBody Fitness product, including, but without limitation, device damage, data loss, or personal injury.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@optimalbodyfitness.com. If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Methods
All orders to the United States are eligible for free shipping and tracking number during the promotion on this website.
In the checkout, it’ll say when we ship it. Once shipped, we’ll provide a tracking number and those are the estimated delivery times:
USA: 9-15 business days
Special Considerations
Shipping terms:
We’ll use FedEx Ground to ship within the United States.
Disclaimer
The OptimalBody Training Program (the “Program”) is primarily an educational resource and is not intended to take the place of the advice and recommendations of a physician or physical therapist.
If you suspect you/ the client have a health problem or more severe complications please seek the services of a physician or healthcare professional.
As new research and clinical experience broaden our knowledge in fitness which includes exercise and nutrition, changes in fitness and exercise and nutritional programs will change as well. I have checked with resources I believe to be reliable in my effort to provide information that is complete and generally in accord with the medically based fitness standards accepted at the time of this website’s creation.
However, in view of the possibility of human error or changes in exercise science, neither myself (the author) nor any other party who has been involved in the preparation or publication of this work warrants that the information contained herein is in every respect accurate or complete, and they are not responsible for any errors or omissions or for the results obtained from the use of such information.
Members are encouraged to confirm the information contained herein with other sources.
ACCESS: Your access to and use of this website, as well as all related websites operated by [OPTIMALBODY FITNESS, LLC] (which includes [The OPTIMALBODY PRIVATE MEMBERS GROUP and OPTIMALBODY FITNESS] Facebook groups, among others) (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:
YOU AGREE: that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by [OPTIMALBODY FITNESS, LLC], (the “Company”) and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes.
No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
Refunds: Our monthly membership plan is backed by our 30 day money back guarantee. Please email us at info@optimalbodyfitness.com to request a refund or if you need help cancelling your membership. You can cancel your current plan once the billing date is set to renew or you can upgrade to a different plan for additional discounts.
Cancelling: Should you decide to cancel your membership at/or around the date of your renewal you will immediately lose access to the OPTIMALBODY PRIVATE MEMBERS GROUP community. However, you will still have full access to your https://optimalbodyfitness.com membership site until your actual membership date expires. To cancel your membership, login to your account and visit https://optimalbodyfitness.com/account/my-subscriptions/ then click on your active subscription and click on the “Cancel” button. You may also turn off auto-renewal by turning off the “Auto Renew” switch.
Delivery of the OptimalBody Training Program, and all the exercise and movement instruction in OptimalBody Fitness or RBS4Ⓡ is the intellectual property belonging to David Lyons and OPTIMALBODY FITNESS, LLC . Usage of this information is subject to copyright and may not be reproduced without the consent of David Lyons and OPTIMALBODY FITNESS, LLC.
All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
MEDICAL, HEALTH, FITNESS, ALTERNATIVE HEALTH, AND ALLIED HEALTH PRACTITIONERS MUST AGREE TO THESE TERMS: If you are a health care provider, fitness instructor/trainer, yoga instructor, pilates practitioner, movement specialist, body worker, massage therapist, acupuncturist, wellness coach, wellness director, life coach, chiropractor, physical therapist, physio, kinesiologist, exercise physiologist, physician, physicians assistant, nurse, nurse practitioner, this site and the content delivered and contained within are for PERSONAL USE ONLY and to aid you in helping you clients. IF you were accepted into OPTIMALBODY or the OptimalBody Training Program or granted access (whether by purchase or not) to any content written and distributed by OPTIMALBODY FITNESS, LLC, you must obtain written consent by David Lyons to distribute, teach, or reproduce ANY content.
Last Updated: March 9, 2021
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